Text messages and reference calls
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Council Tax payment reminder
We are currently sending both text and voice messages to remind residents that their Council Tax payment is overdue.
This message will come from ST Council and will use the telephone number 0191 622 1665.
How to pay your overdue Council Tax
Housing Benefit and Council Tax Support
We are currently sending both text and voice messages to residents to confirm that the details we hold on their Housing Benefit and Council Tax Support claim are up to date.
This message will come from ST Council and will use the telephone number 0191 6220952 or 0191 6223453.
Be aware of scams
If you have any doubts about a text message, please contact us directly on 0191 424 4343.
South Tyneside Council will never ask you to supply personal information by text or email.
See National Cyber Security Centre: How to spot a scam email, text message or call.