Business Rates (NNDR) explained
Appeal against your property's valuation
The Valuation Office Agency (VOA) values all business properties for business rates.
The valuation is based on information the VOA holds about your property. You can view and update this information at GOV.UK: Find and check your business rates valuation
You can contact the VOA at GOV.UK: Contact VOA. If you are unable to use the online service you can also contact the VOA on 03000 501 501.
If you have appealed against your rateable value
You still have to pay even if you have appealed against your rateable value.
Rates are payable based on the rateable value which appears in the current rating list and if you do not pay as shown on your bill, further action may be taken.
If your appeal is successful and your rates are reduced, your bill will be recalculated, and you would be entitled to a refund of any overpayment.