Fitness classes
Overview and list of classes
Join
Timetable
Bookings
Class descriptions and prices
You can see the classes that usually take place across our leisure centres below:
Attending a fitness class
Please make sure you arrive in plenty of time so classes can start on time.
You may be refused entry if a fitness class has already started.
You must be aged 14 or over to attend a fitness class. If you are under 16 you must be accompanied by an adult.
Etiquette
- It is essential that our fitness class instructors are made aware of any health issues that may affect you prior to participating in the class. (including pregnancy)
- To record your attendance and "check in" to your classes, please use the tablets outside the studios. To record your visit, you will need to press your name and then enter the last four digits of your registered telephone number. The recording of your attendance is your responsibility, not that of the instructor, and advance booking privileges can be withdrawn for repeated non-attendance.
- The tablet can also be used to book a space in an upcoming class provided you have your membership number and there are spaces available. Please make sure you go through this process as "dropping into" fitness classes is strictly prohibited.
- For pool-based classes, you will need to use the fast-track kiosks at Haven Point and Hebburn Central to register your attendance. Customers at Jarrow Community Pool can register at reception as before.
- Please try to allow yourself plenty of time to check in/pay, particularly when using the new check in process for the first time so that classes can start punctually. The warm up is an important part of the class and entry can be refused once the class has started. This is important during busy periods.
- Please ensure that appropriate footwear and clothing are worn at all times. If in doubt, please ask your instructor.
- No glass drinks bottles are permitted, only plastic, closed lid containers.
- Children are not permitted to wait in classes whilst parents/guardian's exercise.
- Chewing gum is prohibited.
- Foul/abusive language will not be tolerated
- Anyone under the influence of alcohol or drugs will be asked to leave.
- Please respect others by placing mobile phones on silent or turning them off throughout the duration of the class.
- Children under the age of 14 are not permitted. Those under the age of 16 must be accompanied by an adult.
- Please do not enter the studio whilst a class is in progress and respect other users throughout the session and during changeover periods.
Book a fitness class
Book online
The fastest and simplest way of securing places in the classes is by booking online.
This can done through the STC leisure online services website, or through the STC leisure app.
Book through the app:
download the app using an Android device
download the app using an Apple device
Book through STC Leisure Online Services website
In order to use the online services and mobile app, you will need to register yourself on the online system, see help to register for online services.
Other ways to book
Contact a centre
You can also book a class by contacting a contact centre.
You can contact any centre to book a class, it does not need to be the one you would like to attend:
- Haven Point - 0191 424 7800
- Hebburn Central - 0191 424 7801
- Temple Park Centre - 0191 456 9119
- Jarrow Focus - 0191 489 4100
- Monkton Stadium - 0191 489 1283
Non-members can only book the day before the class.
Bookings on site using class attendance tablets (members only)
You can also book a class using the class attendance tablets outside of our studios.
If there are spaces available, you can enter your membership number and secure a place right up until the class begins.
When sessions become available
If you pay monthly or yearly, you can book sessions online up to 8 days in advance.
Discount card holders can book sessions up to 7 days in advance.
The list of sessions available to book online is updated at 7am.
How long you have to book
Fitness classes can be booked up until the class starts.
Alerts and notifications
Get an alert if a place becomes available
If a session is fully booked, you can ask to be put on the waiting list and get an alert via email if a place becomes available.
When you receive an alert, you will need to log in to book the available place. This can be done through:
- the new STC Leisure Services app (recommended)
- the STC Leisure Online Services website
- an on-site kiosk
- through a staff member (telephone or on site)
The first person to respond will secure the available place.
If you don't book the place, you will continue to get alerts as more places become available.
Please note: we are currently developing SMS/text message alerts as the second phase of our leisure online services, we hope to reintroduce these soon.
You can remove your self from the waiting list through your online account either through the app or the STC Leisure Online Services website. If you do not have an online account, please phone one of our leisure centres.
Notifications
You will get an email or text from us when you book or cancel a session.
We will also let you know if a session you are booked on is cancelled.
Make sure we have your up-to-date contact details
You can update your contact details and preferences through both the STC leisure online service website and our new leisure app.
You can also make, review, and cancel bookings.
If you need any help with your online account, please speak to one of our staff members on site.
Cancelling a booking
If you cannot attend a session, please cancel your booking as soon as possible so others can take part. Many of our classes are in high demand so please cancel when your circumstances change so others do not miss out unnecessarily.
If you have an online account, you can cancel a session by logging into STC leisure online services or through the STC leisure app.
If you do not have an online account, have issues with the app or the STC leisure online services website, a staff member can make the cancellation on your behalf. Please speak to a member of staff on site or by telephone.
If you cancel a booking within 3 hours of the session starting, a 'late cancellation' default mark will be added to your account. See default marks on your account.
Default marks on your account
You will get a 'default mark' on your account if:
- You fail to attend a session
- You cancel your place on a session within 3 hours of the session start time
Please note: We reserve the right to place restrictions on accounts and our terms and conditions state that three or more defaults in a calendar month will result in the withdrawal of your advance booking rights. You will be placed on a "suspension list" for 14 days and will only be able to attend a class or activity should there be spaces available on the day.
We understand our new system is a big change for our members. Therefore, we plan to put a "ten strike" system in initially to allow everyone to get used to the new procedures and understand the implications.
We still urge people to cancel in plenty time where possible, however we will allow an initial ten defaults before an automatic booking ban is implemented.
We intend to reduce this over time as people become more familiar with the new systems.
Help to register for online services
To book classes online, you will need to create an online account on STC Leisure Online Services.
You must be registered with South Tyneside leisure services to create an online account.
Both members and non-members can create an online account.
Existing members
If you have an existing leisure membership with South Tyneside Leisure Services, you will need to link your online account to your membership.
To do this you will need your membership number and any one of the following pieces of information you provided when signing up for, or updating your membership:
- Postcode
- Date of birth
- Phone number
Your membership number has not changed and is the 7 digit number that can be found at the bottom right hand corner of your Get Active card.
Once you have successfully completed this verification process, your registration will be complete allowing you to use your online account to make bookings and manage your membership.
New members
If you are not yet a member and would like to apply for a membership, you can do this through STC Leisure Online Services and by selecting 'Buy Membership'.
For more information on the types of memberships we have, see memberships.
For all new members a verification link is provided at the point of sign up.
Non members
If you would like to create an online account but do not have a leisure membership or have not used our centres before, we will first need to register you onto our South Tyneside Leisure system.
To do this please speak to a member of staff on site or by phone. They will then ask for the following:
- your name
- your date of birth
- an email address
- a telephone number
We will register you in our South Tyneside Leisure services and give you an online services membership number. You will then be able to create an online account at STC Leisure Online Services.
If you have any issues or would like help creating an online account, please talk to one of our staff members on site or by telephone.
Downloading the STC Leisure Services app
The easiest way to make bookings, get the latest information, change details and get around our centres is with our new leisure app.
To download the app search for "STC Leisure" or use the links below:
download the app using an Android device
download the app using an Apple device
Please note: your device must have the correct operating system in order to download the app. These are:
- Android 7.1 and above
- iOS 10 and above
Add a quick link to online bookings on your phone or tablet
You can add a link to leisure online bookings to your phone or tablet home screen, to make it quicker to log in.
When you are on the STC Leisure Online Services login screen:
- On an iPhone or iPad, click the 'share' button on your browser, and choose 'add to home screen'
- On an Android, click the three dots on your browser, and choose 'add to home screen'